Privacy Policy

We collect personal information that you voluntarily provide when using our services, including your name, email address, phone number, business name, GST number, PAN details, and billing address.

We also automatically collect certain technical data such as your IP address, browser type, device information, and usage patterns through cookies and similar tracking technologies.

When you register for a virtual office, coworking space, or any workspace solution, we may collect additional documents for KYC (Know Your Customer) verification as required by Indian law.

To provide and maintain our virtual office, coworking, and workspace services including GST registration support, mailing address services, and meeting room bookings.

To process transactions, send invoices, and manage your account. To communicate with you about service updates, promotions, and support queries.

To comply with legal obligations including GST regulations, company registration requirements under MCA (Ministry of Corporate Affairs), and other applicable Indian laws.

To improve our platform, personalize your experience, and develop new features based on usage analytics.

We do not sell your personal data to third parties. We may share information with trusted service providers who assist in operating our platform, processing payments, or delivering services — strictly under confidentiality agreements.

We may disclose information when required by law, court orders, or government regulations, particularly for GST compliance, business registration verification, and tax audits.

If you use our virtual office address for company incorporation or GST registration, your details may be shared with relevant government authorities as part of the registration process.

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.

All KYC documents are stored in encrypted format with restricted access. We conduct regular security audits to ensure data integrity.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

You have the right to access, correct, update, or delete your personal information at any time by contacting our support team at sales@echospaces.in.

You may opt out of marketing communications by clicking the 'unsubscribe' link in our emails or by contacting us directly.

Under applicable data protection laws, you may request a copy of all personal data we hold about you. We will respond to such requests within 30 business days.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website.

Your continued use of EchoSpaces services after any changes constitutes acceptance of the updated Privacy Policy.